Looking to gain some skills in case management, or want to pursue further study in the community services sector? Our Statement of Attainment in CHC52021 - Diploma of Community Services (Case Management) is a course that will equip you with the foundational skills needed to pursue career pathways as a case worker or manager in community services. 

This is a great learning opportunity if you want to gain case management skills, or intend on pursuing further study to become a case manager or other relevant role.

In case management, you'll typically work with clients who have existing problems, which may relate to mental health or drug and alcohol issues. 

What will you learn?

• Identify and assess the internal and external services clients need for support.
• Undertake case management meetings autonomously.
• Understand the needs of clients with complex needs and connect them to the right services within the case management framework.

What are the course outcomes?

This course is suitable for anyone interested in specialising in case management and wants to explore a taster course that gives them the core skills to carry out duties of a case manager, or interested in pursuing further study in the field.

There are many outcomes that can come from the Short Course in Introduction to Community Services and these may include:

• Building meaningful relationships with clients: Case management work involves helping clients with complex problems. You'll have the opportunity to help those witth complex problems, connecting them to the services that can best support them.
• Honing your leadership and communication skills: The role of a case manager requires you to have excellent leadership skills as you'll be building relationships with not only your clients but internal and external services that they need for support. Being an excellent communicator and leader can help you find career success in case management.
• Exciting career possibilities: Career opportunities in case management isn't subject to a case manager or case worker. With further study, it's possible to achieve pathways in welfare support, youth work or disability.

Why should you do this course?

• Receive an industry-recognised certificate of attainment in case management skills. This means that if you complete this course, you'll receive a certificate that acknowledges your unique skill set, which you can share to potential employers and your peers.
• Learn job-ready skills through role-playing assessments. This short course will provide you with role-playing assessments, which can give you the opportunity to learn job-ready skills to prepare you for a role in case management. While the course is delivered online, the role-playing aspect makes it highly practical and hands-on.
• Learn from inspiring and highly supportive industry experts. Our trainers have years of industry experience under their belt, so you'll be well-supported as soon as you commence your studies. You'll have the opportunity for one-on-one video tutorials, as well as assessment walk-throughs. 

You'll have access to the Short Course in Introduction to Community Services for up to 4 months, giving you time to study at your own pace and the flexibility to develop your skills.

Case management is an exciting specialisation and with plenty of career opportunities available, this short course can be the perfect stepping stone to give you the skills needed to pursue opportunities within the sector. With practical assessments and a supportive team of trainers, this is a great learning opportunity to make your mark in case management.