If you're someone that is working in either a supervisory or middle management position, then the BSB50420 - Diploma of Leadership and Management (release 3) is a qualification that can help you gear up and excel in either the areas of operational planning and change management. You can also pursue the career pathways of Business Manager or Sales Team Manager.

Working in a leadership and management role means having accountability for your team and you'll be well-equipped to apply all the theory and practical knowledge learnt from this course to effectively maintain working relationships, as well as confidently facilitate and lead a team.

What you'll learn

This qualification comprises units that can equip you with the skills and knowledge needed to excel in leading and facilitating a team, particularly if you're already in an existing managerial role. This course can help shape your skillset to excel in roles where change management or operational planning is a core focus.

In this course, you'll learn to:

• Manage business risk
• Develop critical thinking in others
• Manage people performance
• Demonstrate leadership in the workplace

Other personal skills you may learn along the way include:

• Emotional intelligence
• Effective communication
• Problem-solving
• Strong organisational skills